---
title: Inactive members | Lightfield
description: Add teammates who haven't signed in yet so they can own records and tasks, then invite them when they're ready to join.
---

An inactive member is a teammate in your workspace who hasn’t signed in yet, such as someone who starts next month. You can assign them accounts, opportunities and tasks, and mention them, before they join. When they accept an invite, everything already assigned to them is theirs.

## Who can use it

Inactive members are on every plan. Only owners and admins see the **Inactive members** list in [Settings → Members](https://crm.lightfield.app/crm/settings/members/) and can add people to it.

Inactive members can’t sign in, don’t get notifications and don’t use a seat.

## Add an inactive member

1. In [Settings → Members](https://crm.lightfield.app/crm/settings/members/), under **Inactive members**, click **Add**.
2. Enter their **Email** and, if you like, **First name** and **Last name**.
3. Click **Add**. They appear in the **Inactive members** list.

## Invite them to sign in

When they’re ready to join, click **Send invite** on their row and choose a role, such as **Invite as Member**. **Viewer** appears only on plans that include [Viewer seats](/help/settings/members/viewer-seats/index.md).

The invite reserves a seat for that role like any other invitation. When the role uses a capture seat, Lightfield asks you to confirm the seat before sending; a Viewer invite sends straight away. Once they accept, they keep everything already assigned to them. To make them an Owner, change their role after they join; see [Change someone’s role](/help/settings/members/index.md#change-someones-role).

## Keep records owned by someone who left

If someone has left but should keep the records they own, check **Add as deactivated: keeps the records they own but isn’t offered for new assignments** when you add them, or click **Deactivate** on their row later. They stay the owner of their records, but you can’t pick them for new assignments.

Deactivating expires any pending sign-in invite. **Reactivate** makes them an inactive member again.

## Troubleshooting

### “Someone with this email is already in the workspace.”

That person is already a member, so you don’t need an inactive member for them. Assign records to them directly. If the message is **This person already has a pending invitation to the workspace.**, wait for them to accept, or revoke the invitation in [Settings → Members](https://crm.lightfield.app/crm/settings/members/) first.

### “No seat is available for another member. Add seats, then send the invite.”

Every capture seat is taken. See [No seats available](/help/settings/members/index.md#no-seats-available) for ways to free or add one.

### “This person already belongs to another workspace.”

A person can belong to only one Lightfield workspace. Email <support@lightfield.app> to have them removed from the other workspace, then send the invite again.