---
title: Multiple accounts | Lightfield
description: Connect more than one mail and calendar account to Lightfield, such as a second work mailbox, and see which plans allow it.
---

You can connect more than one mail and calendar account, for example a second work mailbox or a Gmail and an Outlook account. Each account syncs its own email and meetings and keeps its own settings.

## Who can use it

Every plan lets each member connect one account. Connecting more than one is on Pro, Growth and Enterprise. Owners, admins and members can connect accounts; Viewers can’t.

On Starter, **Add account** is greyed out once you have a connected account. Admins see the tooltip **The Starter plan includes one connected account per member. Upgrade in Billing to add more.** and members see **The Starter plan includes one connected account per member. Ask your admin to upgrade.** To add more, an admin changes the plan in [Settings → Billing](https://crm.lightfield.app/crm/settings/billing/), or you can contact Lightfield. Until then, you can switch to a different mailbox: [disconnect your current account](/help/settings/mail-and-calendar/#disconnect-an-account/index.md), then add the new one.

Earlier plans can differ. [Check your workspace’s available features](/help/missing-feature/index.md).

## Add another account

Don’t add an address that’s already an alias of a connected account. Its mail already syncs through that account, and Lightfield stops you with **That account is already connected. Mail sent from its aliases is tracked automatically, so there is nothing to add.**

1. Go to [Settings → Mail and Calendar](https://crm.lightfield.app/crm/settings/mail-and-calendar/). The **Accounts** tab opens.
2. Click **Add account**.
3. Choose this account’s settings on the page that opens. They start at their defaults and don’t copy your other account’s settings.
4. At the top right, click **Continue with Google** or **Continue with Microsoft** and sign in with the address you want to add.
5. Grant every permission your provider asks for, including mail, calendar and contacts.

The new account appears on the **Accounts** tab as **Connected**, next to your other accounts. Click it to change its settings; [Mail and Calendar](/help/settings/mail-and-calendar/#settings-for-each-account/index.md) explains each one.

## Troubleshooting

### Add account is greyed out even though my plan includes multiple accounts

Hover over it. **Your workspace has connected every mailbox its plan includes.** means the workspace has reached its mailbox limit, not you. Ask an admin: they can change the plan in [Settings → Billing](https://crm.lightfield.app/crm/settings/billing/) or contact Lightfield.

## Common questions

**Can I connect my work and personal mailboxes?** Yes, when your plan includes [multiple connected accounts](#who-can-use-it). Each account keeps its own settings, so you can, for example, keep a personal Gmail on **Metadata only**.

**Can I connect both Gmail and Outlook?** Yes. Accounts from both providers can sit side by side in the same workspace.

**Can I switch mailboxes on Starter?** Yes. Disconnect your current account, then add the new one. Records the old account created stay in your CRM.

**Can I connect a teammate’s mailbox for them?** No. Each member connects their own by signing in to it.