---
title: Agent | Lightfield
description: Choose whether Lightfield's agent asks you before it creates or updates records, or sends HTTP requests, from your chats.
---

Agent settings control how much Lightfield’s agent does in chat without asking you first. They apply only to your own chats, so each person chooses for themselves.

## Who can use it

Everyone, on every plan, sees **Agent**. Viewers see only **HTTP requests**, because Viewers can’t have the agent change records. For what the agent can do in chat, see [What the agent can do](/help/chat/index.md).

## Choose what the agent does without asking

1. Go to [Settings → Agent](https://crm.lightfield.app/crm/settings/agent/).
2. Under **Agent permissions**, open the menu for a setting and pick an option.

| Setting                         | Options                                         | What it controls                                                                      |
| ------------------------------- | ----------------------------------------------- | ------------------------------------------------------------------------------------- |
| **Record creation and updates** | **Ask every time** (default) / **Auto-run**     | Whether creating records and updating fields waits for your approval in chat          |
| **HTTP requests**               | **Ask every time** (default) / **Auto-approve** | Whether requests the agent sends to outside services from chat wait for your approval |

The menu shows your new choice.

With **Ask every time**, the agent shows you what it’s about to do and waits for you to approve it. Start there. Switch **Record creation and updates** to **Auto-run** once you trust how the agent handles your data, so routine updates, such as setting the stage or ARR on an opportunity, stop interrupting you.

## What isn’t supported yet

**Auto-approve** for **HTTP requests** isn’t open to every workspace. If the menu is greyed out, hover the info icon next to it: it reads **Contact support to get access to this feature.** Until then, the agent asks every time before it sends an HTTP request. To ask for access, email <support@lightfield.app>.

## Troubleshooting

### I don’t see Record creation and updates

You’re a Viewer. Viewers can ask the agent questions but can’t have it change records, so the setting doesn’t appear. An admin can change your role; see [Members](/help/settings/members/index.md).

### The agent still asks before updating a record

Check whether **Record creation and updates** is set to **Ask every time** in [Settings → Agent](https://crm.lightfield.app/crm/settings/agent/). Choose **Auto-run** if you want routine record changes to run without approval. If it is already selected, give the agent the chat and the approval request so it can check which action requires approval.

## Common questions

**Can the agent change records without asking me?** Yes, if you choose it. Set **Record creation and updates** to **Auto-run**. The default is **Ask every time**.

**Do these settings apply to my whole team?** No. They apply only to your own chats.

**Why is HTTP requests greyed out?** Auto-approving HTTP requests isn’t turned on for your workspace. Contact support to ask for access; until then the agent asks every time.