--- title: LinkedIn steps | Lightfield description: Add LinkedIn connection invites and direct messages to a sequence, and see what they send on each contact's activity. --- A [sequence](/help/sequences/index.md) can send LinkedIn connection invites and direct messages from your own LinkedIn account, alongside email. The invites, notes and replies show on each contact’s activity, so you and the agent see the whole conversation in one place. ## Who can use it LinkedIn steps are on Growth and Enterprise. Owners, admins and members can use them. On Pro, sequences send email only. To add LinkedIn, an admin changes the plan in [Settings → Billing](https://crm.lightfield.app/crm/settings/billing), or you contact Lightfield. Until then, reach those contacts by email or send a message yourself in LinkedIn. Earlier plans can differ. [Check your workspace’s available features](/help/missing-feature/index.md). ## Before you start Each person connects only their own LinkedIn account: 1. [Connect your LinkedIn account](/help/settings/integrations/linkedin/#connect-your-linkedin-account/index.md) in Settings → External apps. 2. Turn on **Enable for sequences** for it on your sender page in [Settings → Sequences](/help/settings/sequences/index.md). 3. Designate the account in the **Senders** row of each sequence that uses it. You can draft LinkedIn steps before this, but you can’t activate the sequence until a LinkedIn account is enabled and designated on it. ## Add LinkedIn steps A DM can only reach a connection, so LinkedIn steps follow this order: **LinkedIn invite → Wait for connection (up to 5 days) → optional wait → LinkedIn message** 1. Open the sequence, open a step’s menu, and choose **Add above** or **Add below** to add a **LinkedIn invite**. Or ask the agent to add one. 2. Choose its connection note (see below). 3. Add a **Wait for connection** right after it. 4. Add a **LinkedIn message** step, and choose **Agent** or **Template** for it. 5. Publish the change. An invite must be followed by a **Wait for connection**, and can’t be the last step. Keep the invite step even for people you’re already connected to. An invite to an existing connection succeeds without sending a new request. Lightfield rejects a **LinkedIn message** step that has no invite and **Wait for connection** before it. If a contact hasn’t accepted by the end of the **Wait for connection**, their later DM is skipped and any email steps still run. If the sequence has no email step before or after the invite, the enrollment ends as **Not accepted**. ### Connection notes An invite sends no note by default. You can add an agent-written note or a template note instead. - A note can be up to 200 characters, or 300 from an account with LinkedIn Premium, Sales Navigator or Recruiter. Lightfield reads the account’s subscription and shows it next to the account on your sender page. - On an account without one of those subscriptions, Lightfield allows at most 5 invites with a note per rolling 30 days. On a subscribed account, notes count only against the daily invite limit. - The editor warns when a template note could run over, counting each variable at its fallback. A contact whose filled-in note runs over is held and shows **Needs attention**. Add a note when you have a specific reason to connect. Keep it brief and relevant to the person. LinkedIn invites and DMs also have daily limits per account; see [Sending limits](/help/sequences/sending-limits/index.md). ## Where LinkedIn activity shows up Each invite a sequence sends appears in the **Activity log** on the contact’s page, as “**Sam** sent an invite to **Dana** on LinkedIn.” If it had a note, the note shows under that entry. When the contact accepts, a second entry says so. Lightfield automatically includes LinkedIn direct message history for contacts you message from a sequence in their activity, unless you have [explicitly hidden that conversation](/help/settings/integrations/linkedin/#choose-which-conversations-appear-in-the-crm/index.md). To sync other contacts and choose visibility, see [LinkedIn](/help/settings/integrations/linkedin/index.md). A reply from a person ends the contact’s sequences (see [When a contact replies](/help/sequences/replies-and-troubleshooting/#when-a-contact-replies/index.md)). ## When LinkedIn stops your sends When LinkedIn refuses sends because an account hit its limit, Lightfield stops sending from that account and pauses its contacts. LinkedIn usually lifts an invitation limit within about a week, and a message limit within 24 hours. Then mark the account healthy on your sender page (see [Settings → Sequences](/help/settings/sequences/index.md)), and its contacts resume. Consider lowering the account’s daily invite limit, since hitting the limit repeatedly can get it restricted by LinkedIn. If you disconnect LinkedIn, sequences can’t send LinkedIn steps from it until you reconnect, and its contacts show **Needs attention** when they reach a LinkedIn step. ## Troubleshooting ### My sequence won’t activate and it mentions LinkedIn No LinkedIn account is enabled for sequences and designated on the sequence. Connect LinkedIn, turn on **Enable for sequences** on your sender page, then designate the account in the sequence’s **Senders** row. If the message says your plan doesn’t include LinkedIn, remove the LinkedIn steps to run the sequence by email. ### My LinkedIn account doesn’t show on my sender page It isn’t connected yet, or your plan doesn’t include LinkedIn steps. Connect it in [Settings → External apps](/help/settings/external-apps/index.md) first. ### A LinkedIn step failed on a contact I’m already connected to Being connected isn’t the cause; an invite to a connection succeeds without a new request. Open the enrollment for the real error. If it says **LinkedIn would not return the profile for this contact**, check the contact’s LinkedIn URL and click **Resume** (see [Needs attention](/help/sequences/replies-and-troubleshooting/#needs-attention/index.md)). ### LinkedIn stopped letting me send requests The account hit LinkedIn’s invitation limit. Wait about a week, then mark the account healthy, and its contacts resume. If it happened early, your acceptance rate may have dropped and LinkedIn tightened your allowance. ## Common questions **Can I see the note I sent with a connection request?** Yes. Open the contact and find the LinkedIn invite in their **Activity log**; the note shows under it. **Can I send a LinkedIn DM without an invite step?** No. Lightfield rejects a **LinkedIn message** step that has no invite and **Wait for connection** before it. Keep the invite; for existing connections it sends nothing new. **Can I connect a teammate’s LinkedIn account?** No. Each person connects their own. On a teammate’s sender page, the button says only they can connect it. **Do LinkedIn steps work on Pro?** No. On Pro, sequences send email only. LinkedIn steps are on Growth and Enterprise.